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Galaxy Note 7 is risking explosion battery

Posted by Lasse Schneider on 9/2/2016 to Songs Community

According to Yonhap News Agency, Samsung Galaxy Note 7 is recalling the Galaxy Note 7. At their conference yesterday, Samsung said that 35 cases of the problem have been reported. Samsung estimates the problem affects very few(about 24 in one million devices), but they said it is important for Samsung to put safety first.

Koh Dong-jin, president of Samsung's mobile business apologize for any inconvenience the recall may cause to customers.

Probably what customers care most now is that Samsung has halted the sales of the device worldwide, and is preparing replacements. 

Below is Samsung's statement of recall:

"Samsung is committed to producing the highest quality products and we take every incident report from our valued customers very seriously. In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue.
To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers' safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7.
For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks.

We acknowledge the inconvenience this may cause in the market but this is to ensure that Samsung continues to deliver the highest quality products to our customers. We are working closely with our partners to ensure the replacement experience is as convenient and efficient as possible."

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